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Privacy Policy

Effective: February 13, 2026 · Last updated: February 13, 2026

1. Introduction

Vertech Logic OS ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform at velos.pro.

This policy complies with UU PDP (Undang-Undang Pelindungan Data Pribadi, Indonesia) and GDPR (General Data Protection Regulation, EU).

2. Information We Collect

2.1 Information You Provide

  • •Account data: Name, email address, phone number
  • •Business data: Company name, business address, NIB/NPWP (for invoicing)
  • •Communication: Messages, consultation notes, support tickets

2.2 Information Collected Automatically

  • •Device data: Browser type, OS, screen resolution
  • •Usage data: Pages visited, features used, session duration
  • •Location data: Country/region via IP address (for language and currency detection)
  • •Cookies: Essential cookies for authentication and language preferences

2.3 Third-Party Data

  • •Google OAuth: Name, email, and profile picture (when you sign in with Google)
  • •Payment providers: Transaction status (we do not store your card details)

3. How We Use Your Data

  • •Provide, maintain, and improve our services
  • •Process transactions and send payment confirmations
  • •Send service-related communications (invoices, updates, security alerts)
  • •Detect locale/language for personalized experience
  • •Comply with legal obligations

We do not sell your personal data to third parties.

4. Data Security

We implement industry-standard security measures:

  • •HTTPS/TLS encryption for all data in transit
  • •Encrypted database storage (Supabase with RLS)
  • •Password hashing (bcrypt)
  • •Role-based access control
  • •Regular security reviews

5. Third-Party Services

We use the following third-party services that may process your data:

ServicePurposeData
SupabaseDatabase & AuthAccount data, app data
MidtransPayment processingTransaction data
GoogleOAuth & CalendarName, email, calendar events
VercelHosting & CDNIP address, access logs

6. Your Rights

Under UU PDP and GDPR, you have the right to:

  • ✓Access — Request a copy of your personal data
  • ✓Rectification — Correct inaccurate data
  • ✓Erasure — Request deletion of your data (subject to legal obligations)
  • ✓Data portability — Export your data in a standard format
  • ✓Withdraw consent — Opt out of optional data processing

To exercise these rights, contact us at support@velos.pro

7. Cookies

We use the following types of cookies:

TypePurposeDuration
EssentialAuthentication, session managementSession
PreferenceLanguage/locale preference1 year
ConsentCookie consent preference1 year

You can manage cookies through our cookie consent banner or your browser settings.

8. Data Retention

  • •Account data: Retained while account is active + 30 days after deletion
  • •Transaction data: Retained for 5 years (tax/legal requirements)
  • •Logs: Retained for 90 days

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. International Transfers

Your data may be processed in countries outside Indonesia (e.g., where our hosting providers operate). We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via email or platform notification. Continued use constitutes acceptance.

12. Contact

For privacy-related inquiries:

Email: support@velos.pro

Platform: velos.pro

Vertech Logic OS — Registered UMKM, Indonesia